Privacy Policy

1. Introduction

We recognize that persons who access and/or use ("you" or "Users") Sea of Survival (the "Game"), whether played on on mobile devices, PCs or on other platforms, and other related services (collectively, the "Services") value their privacy.

2. Data We Collect from You and How We Collect It

We collect information about you in the following ways:

(1)Information You Provide:

When you register for the Game, you share details like your chosen nickname and, if applicable, an uploaded avatar (collectively referred to as "Registration Information").

When setting up or modifying your profile for the Game, you may voluntarily provide additional details to customize your experience, such as alternative nicknames (collectively referred to as "User Profile").

(2)Information We Automatically Collect:

Device Information: Details about the device you use to access the Game, including device ID, type, operating system, CPU, RAM, IP address, and MAC address.

Game Usage Information: Data about your activity in the Game, such as timestamps of actions and your physical location.

In-Game Communications: Messages exchanged with other users within the Game.

Interactions with Us: For instance, data from your use of in-app support features.

(3)Cookies and Similar Technologies:

Like most online services, we and our partners use cookies and related technologies to enhance and personalize your experience, analyze usage, deliver targeted advertisements, and prevent fraud. You can disable cookies via your settings; however, doing so may limit the functionality of certain parts of the Service.

This structured approach ensures we provide an optimal and secure gaming experience tailored to your preferences.

3. The Reasons Why We Collect Your Information

We may use the personal information we obtain to:

We may combine information we obtain about you for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.

4. Information Sharing

(1)With Service Providers and Affiliates:

We may share your personal information with our subsidiaries, affiliates, and trusted service providers who assist us in delivering our services. These service providers are authorized to use your information solely for performing tasks on our behalf or complying with legal obligations.

(2)With Your Consent:

We may share the personal information collected through our Services if you request it or explicitly provide consent for such sharing.

(3)Under Special Circumstances:

We may disclose your information in certain situations, including:

Our commitment is to handle your information responsibly and share it only when essential for providing services or complying with legal requirements.

5. Links to Other Websites, Devices, Apps and Features

Our Services may include options to connect with external websites, devices, apps, or other features. These third-party platforms operate independently and may have their own privacy policies or notices, which we strongly recommend reviewing.

Please note that we do not own or control these external platforms. As such, we are not responsible for their content, functionality, or privacy practices. Your interaction with them is at your discretion, and we encourage you to proceed with care.

6. Children's Personal Information

Our Services are not intended for children unless explicitly stated otherwise. We do not knowingly solicit or collect personal information from children under the age of 13 (or under 16 in European countries) ("Children") without obtaining parental consent.

If we discover that personal information has been collected from a child without parental consent, we will take immediate action to either obtain the necessary consent or delete the information promptly.

If you believe a child may have shared personal information with us without parental consent, please contact us using the details provided in the Contact Us section of this Privacy Policy. Your cooperation helps us maintain a safe and compliant environment.

7. Your Rights

You may opt out of receiving advertising and/or marketing communications by following the instructions in such communications or by using options provided in the game settings.

(1) Access and correct the personal data we hold about you

(2) You have the right to access and correct your personal data.

(3) Other rights

You also have the right to have your personal data deleted, object how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.

If you have questions about data protection, or any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly. We will respond to all requests within a reasonable time frame.

8. Your California Privacy Rights

If you are a California resident, you may have additional rights under California law concerning how we collect, use, and share your personal information. These rights may include:

  1. Right to Know: You can request details about the personal information we have collected, including the categories of information, sources, purposes of collection, and any third parties with whom the information is shared.
  2. Right to Access: You may request a copy of the specific pieces of personal information we have collected about you.
  3. Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions as required by law.
  4. Right to Opt-Out: You can opt out of the sale of your personal information, if applicable.

To exercise these rights, please refer to the Contact Us section of this Privacy Policy. We are committed to responding to verified requests in accordance with applicable laws.

For more information about your rights and how to exercise them, please visit the California Consumer Privacy Act (CCPA) section of this Privacy Policy.

9. Retention of Information

(1)Duration of Retention:

We retain your personal information for as long as your account remains active or as necessary to provide you with our Services. For instance, we periodically de-identify unused game accounts and routinely review and anonymize data that is no longer needed.

(2)Retention for Legal and Business Purposes:

If you request the removal of your personal data, we may still retain certain information to fulfill our legitimate business needs. This includes compliance with legal obligations, resolution of disputes, and enforcement of our agreements.

We are committed to maintaining a balance between retaining data for essential purposes and respecting your right to privacy.

10. How We Protect

We implement robust safeguards to protect the personal information collected through our Services. These measures are designed to secure your data against unauthorized access, loss, misuse, alteration, or disclosure.

Our security practices include:

While we strive to use the highest standards of protection, no system can guarantee complete security. We encourage you to take precautions, such as protecting your account credentials and being cautious about sharing personal information online.

11. Change

We may revise, amend, or modify this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the features of our Services. Any updates will be effective once posted, and we encourage you to review this Privacy Policy regularly to stay informed about how we protect and handle your information.

By accessing or using our Services, you acknowledge and accept the terms of this Privacy Policy, including any changes or revisions made over time. Your continued use of the Services following such updates signifies your agreement to the updated Privacy Policy. If you do not agree with any updates, you should discontinue using the Services immediately.

12. Contact Us

(1)Standard Support Hours:

Our standard support is available Monday through Friday, from 10:00 AM to 4:00 PM. Support provided outside these hours is offered solely at our discretion.

(2)Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy, including exercising your rights, please feel free to reach out to us at lifegamepteltd@gmail.com. We are committed to addressing your inquiries promptly and providing the assistance you need.

Update day: 6 Dec 2024

Effective Date: 6 Dec 2024